At Gautham Jwellers, every jewellery piece is securely packed and shipped with care. All our shipments are fully insured until they are safely delivered to your doorstep.

Standard Shipping: Orders are typically delivered within 5–8 business days across India, depending on your location and courier partner serviceability.
Express Shipping: Available for select cities with delivery within 2–4 business days.
Free Shipping: Complimentary insured shipping on all eligible domestic orders as per the offer or threshold shown at checkout.

Delivery timelines are estimates and may vary due to courier network conditions, festive seasons, or unforeseen circumstances.

Once your order is placed and payment is confirmed, our team performs quality checks, secure packing, and dispatch.

Processing Time:
• Ready products are usually dispatched within 2–3 business days.
• Custom-made, engraved, or made-to-order jewellery may require additional time. The estimated dispatch date will be communicated at the time of order.

Order Cancellation: You may request cancellation before dispatch. Once the jewellery has entered the production, customization, or shipping stage, cancellation may not be possible. For order-related queries or cancellation requests, please contact us at contact@gauthamjewellers.com.

Shipping charges (if any) are calculated during checkout based on your delivery location, order value, and applicable insurance coverage.

From time to time, Gautham Jwellers may offer promotional free shipping or discounted shipping on specific collections, order values, or locations. Such offers will be clearly mentioned on the website or at checkout.

International shipping is available to select countries using trusted logistics partners. All international shipments are packed securely and shipped with tracking.

Customs duties, import taxes, and any additional charges imposed by the destination country are the responsibility of the customer. These charges are not included in the product price or shipping fee displayed on our website.

Delivery timelines for international orders may vary depending on customs clearance and local courier operations in the destination country.

Once your order is dispatched, you will receive an SMS/email with the tracking details and courier partner information (where available). You can use this tracking ID to check the real-time status of your shipment on the courier’s website or tracking page.

If you face any difficulty tracking your order, please reach out to us at contact@gauthamjewellers.com.

While we strive to deliver every shipment on time, certain situations may cause delays, such as:

• Natural calamities, strikes, lockdowns, or other force majeure events.
• Operational delays by courier/logistics partners.
• Delays at customs for international shipments.
• Incorrect or incomplete delivery addresses provided by the customer.

In such cases, Gautham Jwellers will coordinate with the logistics partner and keep you informed, but shall not be held liable for delays beyond our reasonable control.

If a shipment is returned to us due to an incorrect address, non-availability of the recipient, or repeated delivery attempts by the courier, we will connect with you to re-ship the order. Additional shipping charges may apply for re-dispatch.

Gautham Jwellers reserves the right to update or revise this Shipping Policy at any time. Any changes will be published on this page. Your continued use of our website and services after such changes indicates your acceptance of the revised policy.

For any questions or assistance related to shipping, delivery timelines, or tracking, please contact our support team at contact@gauthamjewellers.com. We are happy to help you with your order.