1. Acceptance
By accessing or using gauthamjewellers.com ("the Site"), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the Site.
2. About us
Gautham Jewellers is a family-run pearl jewellery brand based in Hyderabad, India. We specialise in natural and cultured pearl jewellery including necklaces, earrings, bracelets, bridal sets, and customised designs.
3. Account & eligibility
- You must be at least 18 years old to place an order.
- You are responsible for keeping your account credentials secure.
- You agree to provide accurate, up-to-date information.
- We reserve the right to suspend accounts engaged in fraud, abuse, or policy violations.
4. Product information
We strive for accuracy in product descriptions, images, pricing, and availability. However:
- Pearls are natural — minor variations in lustre, shape, and size are intrinsic to each piece.
- Product images are representative; actual appearance may vary slightly.
- We reserve the right to correct pricing errors or cancel orders where a listing is materially incorrect.
5. Orders & payment
- An order is confirmed only after successful payment and our order confirmation email.
- We accept UPI, net banking, all major debit/credit cards, and Cash on Delivery (for eligible pincodes).
- All prices are listed in Indian Rupees (₹), inclusive of GST where applicable.
- We reserve the right to refuse or cancel any order at our discretion (e.g., suspected fraud, stock issues).
6. Shipping & returns
Shipping and return terms are detailed on the Shipping Policy and Refund Policy pages respectively, and are incorporated into these Terms by reference.
7. Intellectual property
All content on the Site — including logos, product images, design, text, and code — is owned by or licensed to Gautham Jewellers. You may not reproduce, distribute, or use any content for commercial purposes without written permission.
8. User conduct
You agree not to:
- Use the Site for any unlawful purpose.
- Attempt to breach security, reverse-engineer, or introduce malware.
- Scrape, harvest, or extract data via automated means.
- Post or transmit offensive, defamatory, or infringing content.
9. Promotional codes
- Coupons are single-use per customer unless stated otherwise.
- Offers cannot be combined with other discounts.
- We reserve the right to modify or withdraw any promotion at any time.
10. Limitation of liability
To the maximum extent permitted by law, Gautham Jewellers shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site. Our total liability for any claim shall not exceed the amount you paid for the order in question.
11. Indemnity
You agree to indemnify and hold harmless Gautham Jewellers, its directors, employees, and agents from any claims, losses, or damages (including legal fees) arising from your breach of these Terms.
12. Governing law
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.
13. Changes to terms
We may update these Terms from time to time. Continued use of the Site after changes constitutes acceptance of the revised Terms.
14. Contact
Questions about these Terms? Email support@gauthamjewellers.com or visit our contact page.